Can you explain your return policy?Updated 9 months ago
Eligible items can be returned within a 100 calendar days window. The 100 days start from the delivery date. We do not accept returns after this time frame.
Only items purchased via our website are eligible to be returned. If you purchased from a retailer contact them for assistance with your request.
Bamboo Compression Socks, Candles, BedPillow Covers, and Loop Pillow sales are final.
Return has a flat cost of 4.99 plus shipping fees.
Return labels will expire on the seventh day and then an additional label will be necessary. Additional labels cost 4.99, to avoid extra fees be sure to return within the appointed time.
It takes our shipping partners a few weeks to review all returns, because of this the refund might take up to 30 days to be processed.