What happens if the status of my parcel is "Returned to sender"?Updated a year ago

If the status of your parcel is “Returned to sender” it means that there have been several delivery attempts to deliver your parcel from the courier, or it has been waiting to be picked up in a pick-up location for too long.

Unfortunately, in this case, we will charge you 12€/USD for the costs related to returning the parcel back to our warehouses