What's your policy on stolen goods?Updated a year ago

Packages stolen from customer's property are not subject to refunds or replacements. We recommend the following steps to avoid any frustrations:

Delivery Instructions: Provide specific delivery instructions after placing your order, such as leaving the package in a specified location (e.g., behind a gate, under a porch, etc.) where it is less likely to be noticed by potential thieves.

Secure Delivery Address: If possible, provide a delivery address where someone will be available to receive the package, such as a workplace or a trusted neighbor's house.

Stay Informed: Keep track of your deliveries and monitor their progress through tracking information provided by the carrier. This way, you can be aware of when to expect a delivery and take appropriate action to secure it.